Published 30/12/2024 by Jobable Admin
For any business running service engineers, efficiency is key. You need to provide your engineers with timely access to Job information; to quickly communicate new Jobs to them and get access to completed Job reports so that you can progress the Job if any further work is required.
With a background in running a service engineer business, we set out to create a job sheet software solution that would be easy to use, for both engineers and an office team. Our main aim was to eradicate paperwork, save time and money, and drastically reduce the time delay in passing information from engineers to our team to the minimum possible.
The result of this effort was Jobable! A job sheet software solution that is custom made for service engineers and their office teams.
So, how could Jobable transform your service engineer business?
Our drag-and-drop scheduling calendar means that you can visualise an engineers workload for the day with ease. You can also quickly move work around if, for example, one engineer gets stuck and you need to move work to another engineer with availability. This helps improve overall efficiency of your engineers and saves so much time for office teams in organising engineers work.
Once Job's have been downloaded into our unique engineers job sheet web app, your engineers can work both online and offline. We know this is essential when engineers are working in remote areas or places where mobile signal is sketchy. Once they are back in signal, you engineer will be promoted to synchronise any completed Jobs and check for any new Jobs that might have been assigned to them for the day.
One of the key gains from using Jobable is an integrated approach to each stage of the engineers Job lifecycle. You will never need to print a Job sheet again using Jobable as everything is stored securely in the cloud. This saves money in paper and toner and decreases waste from shredding of paperwork once its no longer needed.
As soon as an engineer signs off a Job, the office team receive the engineers feedback in realtime. This means they can get to work immediately on quoting for any follow up issues, reducing the time it takes to complete jobs. This saves so much time when compared to paper based, or other cobbled-together software systems. Jobable brings you an integrated solution.
Jobable features a virtual In-Tray system that ensures jobs are never lost. Job's simply move to different users In-Trays until they are fully completed. This makes sure you never have an angry customer on the phone asking about a Job that has been overlooked or lost in the process.
Imagine a system that could build your business's reputation while you sleep? Well, that is just what Jobable can do for you. Reputation Autopilot is a feature that automatically follows up customers inviting them to leave you a review once a job is completed. In our tests, this feature enabled one customer to go from 2/5 stars on Google to 4/5 in just over a year.
Watch a quick overview video below
To find out how Jobable could help improve your field service engineer business
Book a demo today