Jobable vs Other Field Service Management Software

Choosing the right field service management software can have a major impact on how efficiently your business operates.

From scheduling engineers and managing jobs to mobile working, customer communication, invoicing and reporting, the right software should help your team save time, reduce administration and deliver a better service to customers.

But with so many field service management platforms available, how do you know which one is right for your business?

We've compared Jobable with four established field service management software solutions – Jobber, ServiceM8, BigChange and Simpro – to help you understand the key differences.

Please note: Feature availability can vary between software packages, subscriptions and regions. The comparison below is intended as a general guide based on publicly available product information.

Why Choose Jobable?

There are plenty of field service management platforms available. Jobable isn't trying to be everything to everyone.

Instead, Jobable has been built around a simple idea:

Field service software should make running a field service business easier, not more complicated.

Jobable was created by people who have actually run a field service business, with more than 20 years of industry experience behind the product.

That experience has influenced the way Jobable handles everything from scheduling and engineer management to administration, customer communication and reporting.

2. A Simple Engineer Scheduling System

Jobable provides a clear visual planner that allows administrators to see engineer availability and manage jobs quickly.

Jobs can be scheduled and moved using a simple drag-and-drop interface.

This means your office team can quickly respond when:

• A customer needs to change an appointment
• An engineer becomes unavailable
• An emergency job comes in
• A job takes longer than expected
• A customer cancels
• Work needs to be moved between engineers

Instead of spending time searching through spreadsheets, calendars or paperwork, your team has a central view of the work.

4. The Jobable In-Tray

One of the features that makes Jobable different is its virtual In-Tray system.

In many field service businesses, jobs don't simply go from:

Customer → Engineer

There can be multiple steps in between.

A customer may call with a problem. Someone needs to investigate it. Another member of staff may need to contact the customer. A quotation might need to be prepared. The customer may then need to approve the work before it can be scheduled.

Jobable's In-Tray system helps manage these internal workflows.

Jobs can be passed between team members and placed into the appropriate person's In-Tray for further action.

This provides a simple way of making sure jobs don't get forgotten.

6. Preventative Maintenance Management

Reactive breakdowns are only one part of running a field service business.

Many businesses also manage recurring service and maintenance contracts.

Jobable can help businesses schedule preventative maintenance visits and manage recurring work.

This can be particularly useful for businesses working in areas such as:

• HVAC
• Refrigeration
• Electrical
• Plumbing
• Fire & security
• Appliance servicing

Instead of relying on spreadsheets or manual reminders, recurring maintenance work can be managed within the same system as your reactive jobs.

Jobable vs Jobber

Jobber is a well-established field service management platform offering features including quoting, scheduling, invoicing, payments and customer management.

Jobber's scheduling system provides calendar-based scheduling, online booking and route optimisation.

Jobable offers many of the same core field service management capabilities while placing particular emphasis on smart scheduling, UK field service workflows and the unique In-Tray system.

For UK businesses looking for a field service platform built around the practical realities of managing engineers, Jobable provides a compelling alternative.

Jobable vs ServiceM8

ServiceM8 provides field service management features covering job management, scheduling, quoting, invoicing, forms, payments and mobile working.

It also provides functionality such as dispatch mapping, route optimisation, job history, customer communications and mobile job management.

Jobable takes a similarly practical approach to field service management but differentiates itself with its Smart Scheduling options, browser-based engineer experience and virtual In-Tray workflow.

For businesses that want powerful field service functionality without unnecessary complexity, Jobable is worth considering as a ServiceM8 alternative.