Stripe Integration for Field Service Businesses

Take Online Payments from Your Field Service Customers

Getting paid shouldn't be a complicated part of running a field service business.

Once a job has been completed or a quotation has been approved, customers want a simple and convenient way to make their payment.

Jobable's Stripe Integration allows you to connect online payments with your field service operation, giving customers a convenient way to pay quotations and invoices through the Jobable Customer Portal.

Instead of asking customers to make a bank transfer, call your office or manually arrange payment, you can give them a simple online payment option.

Make it easier for customers to pay and easier for your business to get paid.

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Stripe Integration for Field Service Businesses
Connect Jobable with Stripe

Jobable manages your field service operation, including customers, jobs, engineers, quotations and invoices.

Stripe provides the payment infrastructure that allows customers to make secure online payments.

Connecting Jobable with Stripe helps bring these processes together.

A typical customer journey can look like:

Job Completed → Invoice Created → Customer Notified → Customer Pays Online → Payment Processed

This creates a smoother payment experience for both your customers and your administration team.

Let Customers Pay Online

Customers increasingly expect businesses to offer convenient online payment options.

With Jobable's Customer Portal and Stripe integration, customers can access their invoices and make payments online.

This means they don't necessarily need to:

  • Telephone your office
  • Send a cheque
  • Arrange a manual card payment
  • Find your bank details
  • Contact your accounts team

Instead, they can access their information through the Customer Portal and make their payment online.

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Let Customers Pay Online
Make It Easier to Get Paid

The longer an invoice remains unpaid, the more administration your team may need to spend chasing it.

Providing customers with a straightforward online payment option can make the process easier.

Jobable allows your customers to access their invoices through the Customer Portal, where they can make payments using the available Stripe payment functionality.

This helps create a more streamlined journey from:

Completed Job → Invoice → Payment

Give Customers a Better Payment Experience

A professional customer experience doesn't stop when the engineer leaves the property.

Customers also expect a straightforward process for:

  • Viewing their job information
  • Reviewing quotations
  • Approving work
  • Viewing invoices
  • Making payments

Jobable's Customer Portal brings these interactions together.

With Stripe connected, customers can move from viewing an invoice to making an online payment without having to leave the customer portal experience.

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Give Customers a Better Payment Experience
Online Payments Through the Customer Portal

The Jobable Customer Portal provides customers with a central place to interact with your business.

Depending on the features and configuration available to your account, customers can:

  • Book service visits
  • View job progress
  • View quotations
  • Approve quotations
  • View invoices
  • Pay invoices online

Stripe provides the payment functionality that allows customers to make online payments.

This means your field service software can manage the customer and job journey while Stripe handles the payment transaction.

Explore the Customer Portal

Reduce Payment Administration

Taking payments manually can create additional work for your office team.

Your staff may have to:

  • Respond to payment enquiries
  • Send payment instructions
  • Check whether payments have arrived
  • Update customer records
  • Reconcile payments
  • Follow up unpaid invoices

Providing an online payment option can help streamline this process.

Customers can make payments online, reducing the need for your team to manually arrange every transaction.

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Reduce Payment Administration
Combine Stripe with Jobable's Field Service Features

Stripe becomes particularly useful when combined with the wider Jobable platform.

Customer Portal

Give customers access to jobs, quotations, invoices and online payments from one convenient portal.

Explore Customer Portal

Smart Scheduling

Schedule engineers more efficiently and help reduce unnecessary travel.

Explore Smart Scheduling

Mobile Engineer App

Give engineers access to jobs and customer information while working in the field.

Explore Mobile App

Preventative Maintenance

Manage recurring service visits and planned maintenance work.

Explore Preventative Maintenance

Reporting

Gain greater visibility of your field service operation and business performance.

Explore Reporting

Xero Integration

Connect your field service operation with your Xero accounting system.

Explore Xero Integration

QuickBooks Integration

Connect your field service operation with QuickBooks.

Explore QuickBooks Integration

Together, these features help connect the customer journey from booking through to completion, invoicing and payment.

Combine Stripe with Jobable's Field Service Features
Stripe for Field Service Businesses

The Stripe integration can be particularly useful for businesses that regularly invoice customers following work carried out at their premises.

This includes:

  • HVAC businesses
  • Refrigeration companies
  • Electrical contractors
  • Plumbing businesses
  • Appliance repair companies
  • Fire and security companies
  • Heating and gas engineers
  • Equipment servicing businesses
  • General field service companies

Whether you're taking payments for individual repairs, service visits or other field service work, providing an online payment option can make the process more convenient.

Improve Your Customer Payment Process

Customers don't necessarily want to contact your office every time they need to make a payment.

They want a simple process that allows them to see what they owe and pay when it's convenient.

With Jobable and Stripe, your business can provide an online payment journey that fits naturally into your wider customer portal.

Customers can:

View → Review → Pay

without requiring your office team to manually manage every stage.

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Improve Your Customer Payment Process
Secure Online Payments

Stripe is a payment processing platform designed to handle online payments.

Jobable connects the payment process with your field service customer experience, while Stripe handles the payment transaction.

This means your business doesn't need to build its own online card-payment infrastructure.

For specific information about Stripe's payment security, card handling and compliance, customers should refer to Stripe's own documentation and terms.

Keep Your Field Service and Payment Processes Connected

Your field service software, accounting system and payment platform each perform a different role.

Jobable manages your customers, jobs and field operation.

Your accounting software manages your financial records.

Stripe processes online payments.

Integrating these services can help create a more connected workflow and reduce the amount of manual administration required between each stage.

Stripe Integration FAQs

What is the Jobable Stripe integration?

The Jobable Stripe integration connects Stripe's online payment functionality with the Jobable customer experience, allowing customers to make online payments through the Customer Portal.

Can customers pay Jobable invoices online?

Yes. Customers can access invoices through the Jobable Customer Portal and use the available Stripe payment functionality to make an online payment.

Can customers pay quotations through Stripe?

The Customer Portal allows customers to view and respond to quotations. Where payment is required as part of your configured workflow, Stripe can provide the online payment functionality.

Do customers need to contact my office to make a payment?

Not necessarily. With the Customer Portal and Stripe integration, customers can access their available invoices and make online payments without having to arrange a payment manually with your office.

Does Stripe replace my accounting software?

No. Stripe and your accounting software perform different functions. Stripe handles online payment processing, while accounting software such as Xero or QuickBooks manages your accounting records.

Can I use Stripe with Xero?

Jobable can integrate with both Stripe and Xero, allowing different parts of your field service, payment and accounting processes to work together.

Explore Xero Integration

Can I use Stripe with QuickBooks?

Jobable can integrate with both Stripe and QuickBooks, helping connect your field service operation, online payments and accounting processes.

Explore QuickBooks Integration

Is Stripe suitable for small field service businesses?

Yes. Online payments can be useful for field service businesses of all sizes, particularly those looking to make it easier for customers to pay invoices and reduce manual payment administration.

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Make It Easier for Customers to Pay

Your engineers have completed the job.

The invoice has been created.

Now make the final step simple.

Jobable's Stripe integration gives your customers a convenient way to make online payments through the Customer Portal while helping reduce payment-related administration for your office team.

Give customers a better way to pay.

Reduce payment administration.

Get paid more conveniently.

Connect Jobable with Stripe today.

Book a personalised demonstration and discover how Jobable can streamline your entire field service operation—from booking to payment.

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Make It Easier for Customers to Pay